You’re doing something important and you discover that QuickBooks has stopped working. The QuickBooks must have stopped working due to a variety of reasons. There is a possibility that the software must have got corrupted. The files of the QuickBooks must have been damaged. There could be no internet accessibility. The firewall or antivirus must be stopping the start0up process of the QuickBooks. There must be something wrong with the Windows registry files. Something must have gone wrong during the updating process of the QuickBooks.
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Solution 1: Download and use QuickBooks Install Diagnostic Tool (QBinstall Tool)
Download the QB Install Diagnostic Tool
Now save the file to the computer where QuickBooks is Installed
Close all the applications that is running on your computer system.
Now Run the QuickBooks Install Diagnostic Tool (QBInstall Tool)
Restart your system after running the tool to make sure that the windows components are updated
Solution 2: Reboot your PC and Temporarily Disable your Anti-virus Software
Reboot your system
After reboot, open your QuickBooks Desktop.
Temporarily disable your antivirus if the issue persists
Solution 3: Rename the QBWUSER.INI File
Rename the QBWUSER.INI File (changing the name of the file would erase the list of company files that were opened previously and this step would require you to open your company file manually)
Find and open the folder where the QBWUSER.ini is stored (If you are unable to find the folder, enable all the hidden files and folders to find it)
Follow this path: Location: \Users\[Your user name]\AppData\Local\Intuit\QuickBooks [year]
Rename the QBWUSER.ini (do a right-click and select rename)
Put .old at the end of the file name (e.g.QBWUSER.ini.old)
Also, rename the EntitlementDataStore.ecml file
In case the program opens post renaming QBWUSER.ini or EntitlementDataStore.ecml, see if you can open a sample company file.
In case you are able to open sample file and your own company file is still not opening, then copy the file to a different folder or location and open it from the new location (copy the file to a local folder than a network location)
If the company file opens from the new location, the issue might be originated from a damaged folder or folder permissions
If you still fail to sign into your company file, then check if your company file is damaged
Try restoring an earlier backup of that file instead In case of damaged file
If you are unable to open the sample company file or QuickBooks doesn’t start, the issue might be with the QuickBooks installation
More info: QuickBooks POS Hosting
Regards, Bruce